In today’s technological era, contract management must be digitized to meet the demands of the telecommunications industry. In a highly competitive environment, revenue growth and customer retention are fundamental challenges. The quality of service is crucial for maintaining customer loyalty and strategic alliances. This drives the need for agile and transparent relationships, in compliance with sector regulations, such as privacy regulations, to leverage them as a competitive advantage.
Digitization and automation of processes, including contractual ones, are key to accelerating, improving, and protecting business processes, customer service, and supplier relationships, while preventing errors and promoting regulatory compliance.